Your Chromebook may be repaired for free if it’s still under warranty, or if the black screen issue is due to a factory/production defect. Contact your device manufacturer for more support and troubleshooting options. Before you do that, however, try resetting your Chromebook using a recovery drive (this will erase your apps and settings). You may have to replace your Chromebook’s hard drive if it comes on but fails to load Chrome OS. If you’re able to access Chrome OS on the external monitor but your Chromebook’s built-in screen remains black, visit a nearby computer repair store to have the screen checked for hardware damage.Ī broken hard drive could also be the root cause of the black screen issue. To be sure, connect your Chromebook to an external monitor. Your Chromebook’s screen might be damaged if none of these troubleshooting tricks resolve the problem. Bring Your Chromebook’s Screen Back to Life To reset a non-battery-powered Chromebook, unplug and reconnect its power cable, then turn on the device.Ĭheck out this Chromebook Help Center tutorial for more device-specific steps on resetting a Chromebook’s hardware. Some Chromebooks with removable batteries can be reset by removing and re-inserting the battery. There were no black areas on the screen previously so I've ordered a backlight board and a Mini DP cable to help trouble shooting. So I think I'm down to it being the back light LEDs all going simultaneously or the LED Backlight board. I'm happy its not a Hard drive or GPU issue. (since this post started, I have formatted the hard drive and the iMac boots up properly now) Your computer will download the software for your device. When you get the option to restore or update, choose Update. Keep holding the button (or buttons) until you see the recovery mode screen. then after 1min 5secs the imac shuts down and all diagnostic LEDs go out! On your iPad with a Home button: Press and hold both the Home button and the top button. īut then there's no back light, when shining a torch I can see the apple logo and the bootup progress bar So all hardware diagnostics passed (?!?!?). Please try the steps in the following resource: If your iPhone, iPad, or iPod touch wont turn on or is frozen. Youve come to the right place Were happy to help. In such cases, contacting Apple support or. Its our understanding that the display on your iPad Pro is remains dark when powered on. If these steps dont resolve the issue, there might be a hardware problem with the display or its connection. When the power socket is turned on I get No1 LED diagnostic light on the mother boardĨ seconds after pressing the power button (a faint flash) I get the start up chime followed by the other 3 LEDs Hi mnbadger, Thanks for using Apple Support Communities. I have placed the correct brand new PRAM battery in If your backlight is out without any previous repair work, or signs of liquid damage, a new display is the likeliest cure. This is best done during boot, when the Apple logo is on screen, due to the high contrast. I know my iMac is old and this looks like a common problem. Check to see if there is an image on your display when shining a flashlight at it. but recently it'll just light up no notification at all. example: screen lights up with notification saying 'Mickey Mouse has finished this task: Study Magic'. Now that’s it a very simple fix to a really annoying problem that happens allot to lots of Tablets like the iPad. ![]() 3.Keep holding both buttons for 10 seconds or so and the tablet should reboot and the display should come back on as normal. After pressing the power button, a white text on a black background screen appears: Please refer to Solution 3. 2.Next while holding the Home button also hold the power button. Pressing the power button results in no display but the power indicator light is on: Please refer to Solution 2. Normally when an app notifies me, my ipad screen will light up with a display of the notification. Pressing the power button results in no display and no power indicator light: Please refer to Solution 1. A1311 Late 2010 21.5" Core i3 3.2GHz EMC2389 iPad mini 2 lighting up, but doesn't display notification.
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